User experience (UX) stories
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
Diverse, psychologically safe teams are proving crucial to designing secure, seamless payment innovations that reflect real customers' lives.
A human-centred UX/UI designer says the most powerful tech solutions begin not with code or visuals, but with deep, disciplined listening.
PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.
OpenAI unveils GPT-5.3 Instant, promising smoother, more direct ChatGPT conversations, fewer refusals and improved accuracy on web-sourced facts.
Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.
Women are lagging men in AI adoption, risking a generational career setback unless leaders tackle structural barriers and targeted training now.
Identity management is set to dominate 2026 security agendas as HID research shows rising convergence, biometrics use and privacy scrutiny.
Rainforest adds PayPal, Venmo and PayPal Pay Later to its unified checkout for vertical software, aiming to shift users from cash and cheques.
As AI reshapes work, product managers must lead with human intention, turning clear purpose into products that truly serve people.
VAST Data launches a unified Cosmos AI partner programme, giving global tech, cloud and channel allies a single framework and portal.
Netskope unveils NewEdge AI Fast Path to speed secure enterprise traffic to major AI clouds, cutting latency for chatbots and agents.
CrowdStrike launches FalconID, a “zero-friction” biometric MFA tool that binds logins to trusted devices to counter AI-powered phishing.
Cricut debuts Joy 2 and Explore 5 Essential Bundles in Australia and New Zealand, pairing updated hardware with revamped Design Space tools.
MaxContact Australia rebrands as Kaizn, expanding into independent CX and contact centre advisory across Australia and New Zealand.
FinTech Australia unveils Fintech Data Horizons Summit to spotlight real-world open banking and data sharing across key sectors in 2026.
Women are driving explosive growth in digital fitness and sports tech, turning female-first design from side initiative into core strategy.
Nearly half of UK public back AI for faster, more accessible services, but demand tight rules, oversight and visible accountability.
Women redefining gaming culture are quietly steering how future technologies will feel, who they serve and whose voices they centre.
As families go global, technologists are urged to build tools for emotional durability, preserving stories and memory, not just efficiency.