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Small Business (SMB) stories

Identity Digital leader named in CRN 2026 Channel Chiefs
Software-as-a-Service

Identity Digital leader named in CRN 2026 Channel Chiefs

Identity Digital names CRO Matt Overman to CRN's 2026 Channel Chiefs list, spotlighting its growing domain partner ecosystem and strategy.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 6th Feb 2026
Open ECX gains PEPPOL nod as UK eyes e-invoicing law
Unified Communications

Open ECX gains PEPPOL nod as UK eyes e-invoicing law

Open ECX wins PEPPOL access point status as the UK edges towards mandatory e-invoicing, expected to be introduced by 2029.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 6th Feb 2026
Agencies embrace AI to boost efficiency but fear 'slop'
Digital Transformation

Agencies embrace AI to boost efficiency but fear 'slop'

Agencies rush to adopt AI to boost efficiency and margins by 2026, yet many fear churning out low-quality 'slop' that could erode trust.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
AI-linked security incidents surge amid skills gap
Malware

AI-linked security incidents surge amid skills gap

Most firms suffered AI-linked cyber incidents last year, yet many still rate their security as above average amid a widening skills gap.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026
Solving the '3 AM Problem' with 24/7 cyber defence
Malware

Solving the '3 AM Problem' with 24/7 cyber defence

As most ransomware strikes after hours, small firms face a costly 3 AM security gap that only round-the-clock MDR can realistically close.

By Sarah Wilkinson • 3 min read • Thu, 5th Feb 2026
Mastercard rolls out Next Gen fleet payments in Asia Pacific
Data Analytics

Mastercard rolls out Next Gen fleet payments in Asia Pacific

Mastercard launches Next Gen fleet payments in Asia Pacific, unifying fuel, EV charging and mobility spend with tighter data controls.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Global router hijack campaign silently reroutes DNS
Firewalls

Global router hijack campaign silently reroutes DNS

A global “shadow DNS” campaign is hijacking vulnerable Wi‑Fi routers, silently rerouting users' web traffic towards scams and malware.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Genstore unveils AI agents to run online shops end-to-end
Data Analytics

Genstore unveils AI agents to run online shops end-to-end

Genstore launches AI-driven eCommerce platform promising end-to-end shop automation, after beta users processed USD $2.3 million in sales.

By Mark Tarre • 3 min read • Thu, 5th Feb 2026
Lydian app brings crypto payments to Clover merchants
Crypto

Lydian app brings crypto payments to Clover merchants

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026

Stories from Other Regions

Small Business (SMB) stories

Ottawa funds AI & digital skills push in the North
Generative AI

Ottawa funds AI & digital skills push in the North

Canada is investing CAD $2,815,999 to boost digital skills and AI adoption across Nunavut, the Northwest Territories and the Yukon.

By Jake MacAndrew • 3 min read • Sat, 7th Feb 2026
Grab uses FICO data platform to widen SEA credit access
Data Protection

Grab uses FICO data platform to widen SEA credit access

Grab Finance taps FICO data tech to automate credit checks across six Southeast Asian markets and boost eligibility by nearly 50%.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 6th Feb 2026
Wagepoint rebrands & ramps up remote hiring in Canada
Digital Transformation

Wagepoint rebrands & ramps up remote hiring in Canada

Payroll software firm Wagepoint unveils a refreshed brand and plans to hire over 45 remote staff across Canada as it targets fresh growth.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 6th Feb 2026
Self-gifting lifts UK Valentine's spend to GBP £2.1bn
Marketing Technologies

Self-gifting lifts UK Valentine's spend to GBP £2.1bn

Self-gifting and friend-gifting are reshaping UK Valentine's Day, lifting total spending to GBP £2.1 billion, Flowwow data shows.

By Shannon Williams • 4 min read • Thu, 5th Feb 2026
Doorly raises GBP £600,000 to expand UK home services
Digital Transformation

Doorly raises GBP £600,000 to expand UK home services

Doorly secures GBP £600,000 to accelerate its shift from barber-booking app to nationwide on-demand home services marketplace.

By Kaleah Salmon • 4 min read • Thu, 5th Feb 2026
ANZ rolls out AI-powered CRM to reshape business banking
Customer Relationship Management

ANZ rolls out AI-powered CRM to reshape business banking

ANZ deploys AI-powered Salesforce CRM across business bank, promising faster service, streamlined workflows and time savings for frontline staff.

By Mark Tarre • 4 min read • Thu, 5th Feb 2026
SME Bank picks Flagright for AML & watchlist tools
Digital Transformation

SME Bank picks Flagright for AML & watchlist tools

SME Bank turns to Flagright's AI-native platform for real-time AML monitoring and watchlist screening as it scales across northern Europe.

By Sofiah Nichole Salivio • 3 min read • Thu, 5th Feb 2026
CyberFOX lands nine-figure funding to boost MSP security
Software-as-a-Service

CyberFOX lands nine-figure funding to boost MSP security

CyberFOX secures nine-figure backing from Level Equity and Radian to scale MSP-focused security tools, AI projects and global expansion.

By Karen Joy Bacudo • 4 min read • Thu, 5th Feb 2026
David Owasi on turning missed calls into an AI business
Software-as-a-Service

David Owasi on turning missed calls into an AI business

After losing his job, David Owasi grew OutreachGenius into an AI call-handler for trades - and now has his sights set on space technology.

By Jake MacAndrew • 4 min read • Thu, 5th Feb 2026