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Small Business (SMB) stories

The Gentlemen tops ransomware rankings in Q2 review
Malware

The Gentlemen tops ransomware rankings in Q2 review

Ransomware activity stayed elevated in Q2, with 2,252 named victims and The Gentlemen overtaking Qilin to top the rankings.

By Mark Tarre • 5 min read • Yesterday
Sage adds GoCardless Pay by Bank to accounting software
Software-as-a-Service

Sage adds GoCardless Pay by Bank to accounting software

Small firms can now collect one-off invoice payments faster, with automatic reconciliation aimed at easing cash flow and admin work.

By Karen Joy Bacudo • 3 min read • Today
YouLend & Just Eat Takeaway pass €150m in financing
Fintech

YouLend & Just Eat Takeaway pass €150m in financing

Restaurants across seven European markets have repeatedly tapped platform lending as the YouLend-Just Eat Takeaway scheme tops EUR €150 million.

By Karen Joy Bacudo • 3 min read • Yesterday
AI reshapes leadership & customer service, say execs
Digital Transformation

AI reshapes leadership & customer service, say execs

Many organisations are still testing AI in pilots, as executives say trust, governance and measurable results now matter more than hype.

By Sofiah Nichole Salivio • 4 min read • Today
AI search shift forces SMBs to rethink online discovery
Digital Transformation

AI search shift forces SMBs to rethink online discovery

Local firms risk losing customers unless their online details, reviews and booking options are clear enough for AI tools to recommend them.

By Sofiah Nichole Salivio • 6 min read • Yesterday
Airties names telecoms veterans to board & C-suite
Customer Experience

Airties names telecoms veterans to board & C-suite

Broadband operators could gain from new leadership as Airties adds Bell Canada and Cisco veterans to guide growth and partnerships.

By Mark Tarre • 4 min read • Yesterday
AI leaders urge pragmatic adoption beyond the hype
Data Protection

AI leaders urge pragmatic adoption beyond the hype

Adoption is stalling where firms lack clean data, strong workflows and guardrails, raising risks in retail, healthcare and IT.

By Sean Mitchell • 4 min read • Yesterday
Modulr appoints Jakub Zmuda & Mark Buitenhek for Europe
Fintech

Modulr appoints Jakub Zmuda & Mark Buitenhek for Europe

The payments firm is strengthening its European governance as it targets further growth across the region after reaching profitability last year.

By Sofiah Nichole Salivio • 3 min read • 2 days ago
European SMBs lead peers in AI execution, study says
Data Analytics

European SMBs lead peers in AI execution, study says

Most SMBs remain stuck in AI pilots, but European firms are turning tools into routine operations faster than peers, the study found.

By Joseph Gabriel Lagonsin • 3 min read • 2 days ago
Framewerx launches Neuralwerx AI help desk for SMEs
Digital Transformation

Framewerx launches Neuralwerx AI help desk for SMEs

Small and medium-sized businesses could see faster IT fixes, as 92% of tickets were resolved within 15 minutes on the new platform.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
AI reshapes customer data, loyalty and marketing decisions
Data Protection

AI reshapes customer data, loyalty and marketing decisions

Better customer data is becoming essential as AI agents start to shape product discovery, loyalty and campaign choices in real time.

By Mark Tarre • 5 min read • 2 days ago

Stories from Other Regions

Small Business (SMB) stories

London workers lead UK in AI use as hiring rebounds
Human Capital Management

London workers lead UK in AI use as hiring rebounds

London's labour market is recovering, with small firms hiring again as AI use and confidence among workers outpace the UK average.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Salesforce launches SMB Growth Kit for India businesses
Software-as-a-Service

Salesforce launches SMB Growth Kit for India businesses

Smaller firms in India could cut manual work and unify sales, messaging and reporting within six weeks under the new bundled offer.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Robotic Marketer launches all-in-one marketing platform
Software-as-a-Service

Robotic Marketer launches all-in-one marketing platform

By tying strategy to revenue outcomes, the platform aims to help mid-sized firms prove marketing's return and cut tool sprawl.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Small firms need AI training, not just access, says Hoang
Data Protection

Small firms need AI training, not just access, says Hoang

Small firms risk being left behind in the AI rush unless policymakers back training, data protection and fairer rules, Hoang told Congress.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
PFU launches ScanSnap Camera for mobile document scanning
Document Management

PFU launches ScanSnap Camera for mobile document scanning

The free feature widens access to document scanning on phones, giving home users and small firms a lower-cost route to digitisation.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Australia backs new AI office as tech leaders urge standards
Digital Transformation

Australia backs new AI office as tech leaders urge standards

The new agency could shape how Australian firms adopt AI, with leaders warning that standards and security will decide whether gains outweigh risk.

By Mark Tarre • 8 min read • 2 days ago
AI Appreciation Day spotlights India's growth stakes
Data Protection

AI Appreciation Day spotlights India's growth stakes

Indian firms and schools face a widening AI skills gap as leaders warn of productivity gains, job disruption and ethical risks.

By Sean Mitchell • 4 min read • 2 days ago