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Workforce Technology stories

KnowBe4 adds Claude oversight to Agent Risk Manager
Privileged Access Management

KnowBe4 adds Claude oversight to Agent Risk Manager

Security teams can now monitor Claude-based agents for prompt injection, data leaks and rogue tool access as autonomous AI use spreads.

By Mark Tarre • 4 min read • Last week
Reimagine Robotics emerges with AI factory training platform
Artificial Intelligence

Reimagine Robotics emerges with AI factory training platform

Factory workers can now teach robots tasks on the line, cutting prototype times from a day to about 10 minutes in early trials.

By Sofiah Nichole Salivio • 4 min read • Last week
8x8 expands AI tools across business beyond contact centre
Unified Communications

8x8 expands AI tools across business beyond contact centre

The move aims to help firms scale AI beyond siloed contact centres, as most organisations still struggle to deploy it across the enterprise.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Ramco deploys payroll platform for Aurecon across Asia
Software-as-a-Service

Ramco deploys payroll platform for Aurecon across Asia

Payroll errors and delays should ease for Aurecon after it replaced local systems with Ramco's managed service across seven Asian markets.

By Karen Joy Bacudo • 4 min read • Last month
Bridgit launches AI agents for construction planning
Software-as-a-Service

Bridgit launches AI agents for construction planning

Construction planners can now automate team building and scheduling as Bridgit adds agents and live data links amid labour shortages.

By Mark Tarre • 4 min read • Last month
Malt names finance & product chiefs as users top 1m
Software-as-a-Service

Malt names finance & product chiefs as users top 1m

The freelance platform's international expansion is being backed by fresh finance and product leadership as it passes 1m registered experts.

By Sofiah Nichole Salivio • 4 min read • Last month
Primion partners Iveda to expand AI video analytics
Software-as-a-Service

Primion partners Iveda to expand AI video analytics

European security customers will be able to add AI video analysis to existing cameras, cutting disruption and helping link access logs with footage.

By Mark Tarre • 4 min read • Last month
Why a traditional LMS falls flat for the frontline
Software-as-a-Service

Why a traditional LMS falls flat for the frontline

On the shop floor, course completions can mask gaps in safety, compliance and productivity, leaving managers with a false sense of readiness.

By Andy Nicholas • 8 min read • Last month

Stories from Other Regions

Workforce Technology stories

HiBob Chief Executive named in HR tech influencers list
Software-as-a-Service

HiBob Chief Executive named in HR tech influencers list

The recognition reflects a wider shift in HR tech as employers look beyond automation to redesign work around AI and workforce strategy.

By Sofiah Nichole Salivio • 4 min read • Last week
Australia leads HR AI adoption, Rippling research shows
Software-as-a-Service

Australia leads HR AI adoption, Rippling research shows

Yet only 36% of HR leaders feel confident their organisations can comply with emerging AI rules, raising governance concerns.

By Sean Mitchell • 4 min read • Last week
Canadian executives rank cyber risk among top change drivers
Data Protection

Canadian executives rank cyber risk among top change drivers

Half of Canadian C-suite leaders say cyber threats could force a major strategy shift next year as AI widens risk and scrutiny.

By Sean Mitchell • 5 min read • Last month
Shoppers say stores lag AI-speed expectations in survey
Customer Experience

Shoppers say stores lag AI-speed expectations in survey

Younger shoppers are driving concern that physical stores cannot match the real-time service and stock management now expected online.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Access buys Talent Funnel to boost hospitality hiring
Software-as-a-Service

Access buys Talent Funnel to boost hospitality hiring

The deal expands Access Hospitality's recruitment software as hospitality employers face labour shortages, turnover and seasonal hiring swings.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI could add AUD $4.8bn to small accounting sector
Digital Transformation

AI could add AUD $4.8bn to small accounting sector

Labour shortages and rising client demands could be eased if more firms adopt AI, MYOB says, boosting annual revenue by AUD $4.8 billion.

By Karen Joy Bacudo • 5 min read • Last month
IFS posts 25% ARR growth as industrial AI demand rises
Software-as-a-Service

IFS posts 25% ARR growth as industrial AI demand rises

Industrial software buyers are shifting AI budgets into day-to-day operations, helping IFS lift annual recurring revenue 25% in H1 2026.

By Karen Joy Bacudo • 3 min read • Last month
de Novo wins Cardiff council systems overhaul deal
Data Analytics

de Novo wins Cardiff council systems overhaul deal

The overhaul will replace systems used by 15,000 staff and add STEM events for up to 2,500 children across Cardiff.

By Sofiah Nichole Salivio • 4 min read • Last month
OneAdvanced ties up with Clarus in warehouse software push
Software-as-a-Service

OneAdvanced ties up with Clarus in warehouse software push

The tie-up aims to cut data silos and manual reconciliation for logistics firms under pressure to link warehouse, finance and workforce systems.

By Mark Tarre • 3 min read • Last month
Australian customer service still leans on phone calls
Digital Transformation

Australian customer service still leans on phone calls

Longer waits and higher costs are weighing on Australian contact centres as most customer queries still arrive by phone, research shows.

By Sean Mitchell • 4 min read • Last month