Small Business (SMB) Stories

Global Stories

Small Business (SMB) stories

AI is creating a semiconductor boom. But who will keep it running?

Rising AI chip demand is putting pressure on fabs to keep costly equipment productive, making refurbishment and repairs increasingly vital.

By Kenneth Lee Wee Ching • 5 min read • Last week

Phishing

AI scams make phishing harder to spot, Vertech warns

Businesses are being urged to verify payment requests independently as AI makes phishing emails, calls and chats far harder to spot.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Customer Relationship Management

TD SYNNEX expands PartnerFirst with new partner tools

New lifecycle, quoting and messaging tools aim to help channel partners spot deals sooner and cut manual work across sales and renewals.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Supply Chain

Silver Birches widens packaging offer beyond labels

Online brands and retailers are driving demand for joined-up packaging as Silver Birches adds more print formats to its offer.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Protection

Four in five AI tools lack IT oversight, Reco finds

Enterprise teams are exposing data and workflow systems as AI agents spread without approval, leaving most tools outside IT control.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Digital Transformation

Fragmented payment systems are costing your business

Reconciliation delays and duplicate admin are draining cash flow as businesses juggle card, wallet and debit payments across separate systems.

By Masseh Haidary • 4 min read • Last week

Risk & Compliance

HDI Global appoints Tobias Sigurdsson to Fine Art role

The appointment adds specialist firepower as the insurer seeks to grow in niche cover for museums, collections and other high-value assets.

By Sofiah Nichole Salivio • 4 min read • Last week

Stories from Other Regions

Small Business (SMB) stories

Customer Experience

Rethinking fleet ownership in a changing business landscape

Rising eCommerce demand and higher vehicle costs are pushing Singapore SMEs to rethink whether owning fleets still makes business sense.

By Alex Lin • 5 min read • Today

Software-as-a-Service

BrightHR launches Fair Work tools for small business

Small employers could avoid costly wage and classification mistakes as BrightHR adds guided compliance tools to its workforce software.

By Mark Tarre • 4 min read • Today

Robotics

AU manufacturing sector faces robotics investment shortfall

Australia's manufacturing push could stall unless public and private funding closes the gap with rivals investing heavily in AI and robotics.

By David Shilovsky • 5 min read • Today

Mastercard

Nectr launches Power Perks energy plan with bill credits

Households in New South Wales and Queensland could cut power bills as Nectr offers recurring credits to reward customers who stay put.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Data Protection

SMBs take cautious approach to AI adoption, study finds

Security and compliance worries are slowing AI rollouts at smaller firms, even as most report business gains from targeted use.

By Sean Mitchell • 4 min read • Last week

Human Capital Management

Macquarie Cloud Services tops Australia workplace list

Employee retention and recruitment may be bolstered as Macquarie Cloud Services retains the top small business workplace ranking in Australia for a third year.

By Sean Mitchell • 3 min read • Last week

Data Analytics

Alkami tops credit unions in FI Navigator rankings

For smaller lenders, the rankings offer evidence that digital banking spend can translate into faster customer and deposit growth against larger rivals.

By Karen Joy Bacudo • 4 min read • Last week