ServiceNow stories
Irish consumers are losing 284 million hours a year to poor service, as weak systems and low empathy leave firms at risk of defections.
The tie-up should help enterprises make workflow decisions with governed data from more systems, not just ServiceNow itself.
The hire comes as enterprises in Asia Pacific and Japan face rising demand for identity security in AI-driven systems and real-time access control.
Customers will no longer need separate AI purchases as every ServiceNow product now bundles automation, governance and data tools by default.
Rising demand for AI research tools has pushed AlphaSense to add multilingual search and deepen local content for clients across both regions.
Demand for AI market intelligence is driving AlphaSense to strengthen local leadership and multilingual coverage across EMEA and APAC.
The rollout will let DXC test agentic AI across its back office before packaging proven workflows for clients in multivendor environments.
The deal is set to add immediate revenue and earnings, while keeping all DXLabs staff in place to support Vection’s Australian expansion.
More teams can now track database change risk and audit evidence in one place as Liquibase adds AI analysis and workflow connectors.
Security teams are being given earlier warning of employee-built AI agents that could expose data, credentials and internal systems.
Businesses can now build governed AI assistants and use 12 pre-built planning apps across finance, supply chain and workforce management.
New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.
Rimini Street hails a looming “SaaS‑pocalypse”, pitching its Smart Path as an AI-era escape route from costly cloud and platform lock-in.
BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.
Tanium rolls out AI-driven tools to tighten endpoint governance, speed incident response and unify security, exposure and device management.
BeyondTrust expands Pathfinder to discover, govern and lock down proliferating enterprise AI agents, identities, privileges and secrets.
Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.
Banks face tighter proof demands under the EU AI Act as Ataccama adds pipeline checks to log data quality at the point of use.
Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.
Procurement teams are cutting sourcing cycles from weeks to hours as agentic AI shifts from pilot projects to board-level value creation.