Opinion stories
Leveraging AI-driven solutions can help contact centres improve customer satisfaction through sentiment analysis and identifying key behaviours.
Mobile payment fraud is on the rise as fraudsters target mobile customers. Advanced fraud solutions can help prevent these attacks.
Gender disparities persist in the IT industry, as men still dominate the sector. Efforts are needed to attract and support more women in technology careers.
Both last year's #choosetochallenge and this year's #BreakTheBias themes for International Women's Day should serve as a wake-up call to the IT industry.
Since late 2020, I've worked as a pre-sales engineer for Zscaler, the cloud security company that's kicking big goals in the zero trust space.
Organisations can look to their technology architecture for ways to save energy and reduce their impact in an effort to reach net-zero carbon emissions.
We're currently witnessing one of the greatest shifts in workplace culture in history with 'control and command' leadership fading out.
Execute more workshops and create more mentoring programmes with women leaders who are already part of the organisation, as well as external sources too.
A journalist reveals her journey in the tech industry and discusses the need to break gender bias in the field. #BreakTheBias #WomenInTech.
Tech industry must offer flexible working options & actively recruit female students to attract more women. Mentoring & support crucial for retention.
The IT industry needs to prioritize workplace diversity and flexibility to attract more women, says Soprano director Asha Potla.
Joss Howard, a cyber partner at advisory firm McGrathNicol, discusses how to attract more women to the cyber security industry.
The IT industry is facing an ongoing problem. The gender balance that has been evident for many years remains entrenched, and a solution needs to be found.
The #ChoosetoChallenge theme from last year's International Women's Day sparked a remarkable change and saw more diversity in the IT and security industry.
International Women's Day 2021 theme #BreakTheBias prompts examination of both internal and external biases towards women in IT and cybersecurity.
The role of government in attracting women to STEM, what IT companies can do, and advice for women interested in tech.
The gender disparity within the information technology sector remains significant; however, some clear steps can be taken to help remedy the situation.
Giving birth is a joyful yet stressful time for women. Balancing motherhood and a career is a challenge that ICT companies must address.
Achieving a gender balanced senior leadership team won't happen by chance, says Marketplacer Jennifer Kreutzer.
The gender gap in the IT industry persists, but there are steps that can be taken to address it, including empowering women and improving education.
