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Market research stories

Skillsoft finds gulf between AI adoption & readiness
Digital Transformation

Skillsoft finds gulf between AI adoption & readiness

Only 24% of workers feel ready to use AI effectively, as firms roll out tools faster than training and governance can keep pace.

By Sean Mitchell • 4 min read • Last week
Bottomline launches CFO Suite as finance AI pressure rises
Software-as-a-Service

Bottomline launches CFO Suite as finance AI pressure rises

Most finance chiefs are under board pressure to adopt AI, despite concerns that fragmented systems and poor data could undermine controls.

By Karen Joy Bacudo • 5 min read • Last week
Cash still to account for 9% of Australian payments
Digital Transformation

Cash still to account for 9% of Australian payments

Digital wallets are gaining ground in Australia, but cash is still expected to account for 9% of point-of-sale value by 2030.

By Karen Joy Bacudo • 3 min read • Last week
Global wire harness market set to hit USD $173.9bn
Robotics

Global wire harness market set to hit USD $173.9bn

Electrified vehicles, factory automation and renewable projects are expected to lift demand for organised wiring assemblies to USD $173.9 billion by 2036.

By Sofiah Nichole Salivio • 4 min read • This month
Europe space sector doubts grow over scaling challenge
Supply Chain

Europe space sector doubts grow over scaling challenge

Two-thirds of aerospace decision-makers now question whether Europe can turn space expertise into industrial output fast enough to compete globally.

By Sean Mitchell • 3 min read • This month
Financial firms lag on AI-ready storage, study says
Hybrid Cloud

Financial firms lag on AI-ready storage, study says

Only 10% of banks and asset managers are prioritising AI-ready storage, leaving many to tackle compliance and rising data costs first.

By Karen Joy Bacudo • 4 min read • This month
Consumers use AI to compare deals ahead of Prime Day
Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • This month
Back-to-school shopping starts early as AI drives sales
Generative AI

Back-to-school shopping starts early as AI drives sales

Nearly two-thirds of shoppers plan to buy before July, signalling a longer retail window and a bigger role for AI in bargain hunting.

By Joseph Gabriel Lagonsin • 4 min read • This month
SRM leaders see better AI returns from centralised knowledge
Digital Transformation

SRM leaders see better AI returns from centralised knowledge

European firms with centralised response libraries are seeing higher AI returns, with mature SRM teams also reporting faster sales cycles and revenue growth.

By Karen Joy Bacudo • 4 min read • This month
Small business tech demand lifts reseller prices in Europe
Data Protection

Small business tech demand lifts reseller prices in Europe

Smaller firms' shift towards higher-spec devices is widening Europe's pricing gap, with reseller average selling prices rising far faster than retail chains.

By Sean Mitchell • 3 min read • This month
Parloa tops USD $50 million ARR after Series D boost
Customer Relationship Management

Parloa tops USD $50 million ARR after Series D boost

Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Market research stories

Half of consumers mistrust AI agents with card details
Data Protection

Half of consumers mistrust AI agents with card details

Trust at the point of payment is the key hurdle, with 50.1% of European consumers unwilling to share card details with AI agents.

By Sofiah Nichole Salivio • 4 min read • This month
UK SMEs turn to AI before accountants, survey finds
Digital Transformation

UK SMEs turn to AI before accountants, survey finds

Seven in ten SMEs now act on AI financial advice before calling accountants, as many expect software to soon handle compliance work too.

By Karen Joy Bacudo • 3 min read • This month
Simon Case joins AI startup Electric Twin ethics board
Digital Transformation

Simon Case joins AI startup Electric Twin ethics board

The appointment adds Whitehall credibility as Electric Twin pushes its synthetic audience tool into sensitive public and commercial decision-making.

By Mark Tarre • 4 min read • This month
UK shoppers expect faster product drops, survey finds
Supply Chain

UK shoppers expect faster product drops, survey finds

Social media is pushing retailers to restock faster, as 65% of UK shoppers now expect technology to keep viral items available.

By Regine Laguilles • 4 min read • This month
AliExpress launches UK summer sale amid spending fears
Wearables

AliExpress launches UK summer sale amid spending fears

Worries over household budgets are driving UK shoppers towards discounts of up to 80% as summer spending comes under pressure.

By Sofiah Nichole Salivio • 4 min read • This month
UK advisers see surge in younger clients, survey finds
Digital Transformation

UK advisers see surge in younger clients, survey finds

Most UK financial advisers are now serving younger investors, but fragmented software is adding hours of admin each week.

By Sofiah Nichole Salivio • 4 min read • This month
Parloa opens London office as AI expansion gathers pace
Customer Relationship Management

Parloa opens London office as AI expansion gathers pace

London's rising AI investment is drawing Parloa into the capital as the company expands its European footprint and customer base.

By Sean Mitchell • 5 min read • This month