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Managed Service Provider (MSP) stories

DE-CIX joins Mplify alliance to push NaaS standards
Network Infrastructure

DE-CIX joins Mplify alliance to push NaaS standards

The move could speed automated connectivity for enterprise customers as operators seek common NaaS standards across cloud and AI networks.

By Mark Tarre • 4 min read • Yesterday
GTIA names three new voting board members for 2026-27
Partner Programmes

GTIA names three new voting board members for 2026-27

Members have elected three industry veterans to the board for 2026-27, as GTIA refreshes leadership to guide its strategic direction.

By Mark Tarre • 4 min read • Yesterday
Telesmart appoints Carl Roberts as chairman for growth
Network Infrastructure

Telesmart appoints Carl Roberts as chairman for growth

The move bolsters Telesmart's push into overseas communications markets as number governance grows more complex for carriers and CPaaS providers.

By Mark Tarre • 4 min read • 2 days ago
Acronis launches Cyber Frame for service providers
Virtualisation

Acronis launches Cyber Frame for service providers

Service providers facing rising cloud bills and data residency demands now have a packaged alternative for infrastructure and protection services.

By Mark Tarre • 4 min read • 2 days ago
Gigamon appoints Stewart Gregory as Sales Chief for EMEA
Hybrid Cloud

Gigamon appoints Stewart Gregory as Sales Chief for EMEA

Rising demand for visibility tools in hybrid cloud and AI environments sets the stage for the new regional sales push across EMEA.

By Mark Tarre • 4 min read • 2 days ago
Rafay wins NVIDIA AI Cloud-Ready validation for AI clouds
Data centers

Rafay wins NVIDIA AI Cloud-Ready validation for AI clouds

Cloud operators can now sell AI infrastructure with validated software controls, as Rafay joins an early NVIDIA-approved group for production deployments.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
ThreatDown launches identity threat detection & response
Software-as-a-Service

ThreatDown launches identity threat detection & response

Stolen credentials and post-login attacks are pushing security teams to seek unified monitoring across endpoints and identities.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
SecurEnvoy appoints Giuseppe Sesta to drive Western Europe
Data Protection

SecurEnvoy appoints Giuseppe Sesta to drive Western Europe

Tighter EU compliance rules are driving demand for access controls as the security supplier expands its regional sales push across Western Europe.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Ericsson study finds telecom operators lag on AI & 5G
Software-as-a-Service

Ericsson study finds telecom operators lag on AI & 5G

Most operators are still not deploying the AI and 5G tools they say will drive new revenue, according to Ericsson's global survey.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
First Focus acquires Optimus Systems in New Zealand
Data Protection

First Focus acquires Optimus Systems in New Zealand

Existing customers will keep their local teams as First Focus expands in New Zealand with a managed IT buyout adding cyber security and cloud services.

By Sean Mitchell • 4 min read • 3 days ago
Top Down Ventures closes USD $28 million founders fund
Software-as-a-Service

Top Down Ventures closes USD $28 million founders fund

Top Down Ventures closes oversubscribed USD $28 million fund backing AI-native software start-ups for managed service providers.

By Karen Joy Bacudo • 4 min read • 4 days ago
AI services set to drive UK & Ireland channel growth
Data Analytics

AI services set to drive UK & Ireland channel growth

Skills shortages and uneven adoption could slow UK and Ireland IT providers as AI services become the main growth bet over two years.

By Sofiah Nichole Salivio • 3 min read • 4 days ago
AI drives ransomware surge, experts urge faster defence
Malware

AI drives ransomware surge, experts urge faster defence

Experts say AI is accelerating ransomware attacks, shrinking the patching window and forcing organisations to overhaul defences and recovery plans.

By Sofiah Nichole Salivio • 6 min read • 4 days ago

Stories from Other Regions

Managed Service Provider (MSP) stories

NatWest teams with Endava to modernise Tyl payments
Data Analytics

NatWest teams with Endava to modernise Tyl payments

The overhaul aims to help small businesses get faster product updates and more joined-up payment tools as banks face tougher fintech competition.

By Mark Tarre • 4 min read • Yesterday
Control, agility, long-term value: The 4 non-negotiables for cloud communications
Unified Communications

Control, agility, long-term value: The 4 non-negotiables for cloud communications

Vendor lock-in can turn cloud voice upgrades into costly transformation programmes, raising service risk and limiting control over future changes.

By Sam Winterbotton • 5 min read • 2 days ago
UK outlines cyber & AI regulatory overhaul in King's Speech
Data Protection

UK outlines cyber & AI regulatory overhaul in King's Speech

Businesses face tighter reporting and new rules as ministers move to overhaul cyber security, AI oversight and digital identity regulation.

By Mark Tarre • 9 min read • 2 days ago
The local SEO playbook for Australian IT service providers
Risk & Compliance

The local SEO playbook for Australian IT service providers

Referral-led IT firms risk missing enquiries as local search can still be won with Google profiles, reviews and city-specific pages.

By Sam Park • 6 min read • 3 days ago
ThreatDown launches identity threat detection service
Multi-factor authentication

ThreatDown launches identity threat detection service

Identity breaches now take months to spot, prompting ThreatDown to add post-authentication monitoring for smaller IT teams and MSPs.

By Mark Tarre • 4 min read • 4 days ago