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Talkdesk report says AI adoption outpaces business gains
Digital Transformation

Talkdesk report says AI adoption outpaces business gains

Despite near-universal deployment, most firms cannot prove AI is lifting service results, with only 5% able to measure business impact.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 26th Aug 2026
Why adding more security tools could make businesses less secure
Digital Transformation

Why adding more security tools could make businesses less secure

Security teams are finding that overlapping products can swamp alerts, raise costs and obscure whether defences are actually improving.

By Matthew Lowe • 4 min read • Wed, 26th Aug 2026
Constellation names three Bizzdesign tools to ShortList
Data Analytics

Constellation names three Bizzdesign tools to ShortList

The recognition may help Bizzdesign gain traction with buyers under pressure to align IT spending, risk and AI-led change with business priorities.

By Sofiah Nichole Salivio • 3 min read • Thu, 20th Aug 2026
Cloudera survey finds AI projects stalled by governance
Data Protection

Cloudera survey finds AI projects stalled by governance

Most enterprises are overhauling data systems as 95% say governance and infrastructure hurdles have delayed or cancelled AI projects.

By Sean Mitchell • 4 min read • Thu, 20th Aug 2026
Río Hondo College taps Boldyn for managed ERP support
Software-as-a-Service

Río Hondo College taps Boldyn for managed ERP support

The deal gives Río Hondo College extra ERP and application support as it seeks to ease strain on internal IT staff and improve continuity.

By Sofiah Nichole Salivio • 4 min read • Wed, 19th Aug 2026
Adfinis names Felix Kronlage-Dammers as Germany Chief
Data Protection

Adfinis names Felix Kronlage-Dammers as Germany Chief

Customer projects in the DACH region will continue unchanged as Adfinis folds its German unit into a tighter global structure under Felix Kronlage-Dammers.

By Sofiah Nichole Salivio • 3 min read • Mon, 17th Aug 2026
Why AI fails without a strong data foundation and how to get it right
Customer Relationship Management

Why AI fails without a strong data foundation and how to get it right

Only 7% of organisations say their data is ready for AI, risking weaker personalisation and costlier technology investments.

By Emma Sahota • 5 min read • Mon, 17th Aug 2026
Schrodinger's ERP both dead and alive, says Rimini Street
Customer Relationship Management

Schrodinger's ERP both dead and alive, says Rimini Street

Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.

By Donovan Jackson • 5 min read • Mon, 17th Aug 2026

Stories from Other Regions

IT Strategy stories

CTO Labs relocates Sydney office as AI advisory grows
Digital Transformation

CTO Labs relocates Sydney office as AI advisory grows

The central Sydney move puts CTO Labs closer to investors and boards as demand rises for practical AI and technology due diligence.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 26th Aug 2026
Reclaiming control: why cloud vendor lock-in is back on the CIO agenda
Software-as-a-Service

Reclaiming control: why cloud vendor lock-in is back on the CIO agenda

Budget pressure is forcing CIOs to revisit cloud contracts as exit costs, egress fees and proprietary tools erode promised flexibility.

By DVS Shiv Kumar • 4 min read • Wed, 26th Aug 2026
Omniche targets hidden drain on workplace productivity
Digital Transformation

Omniche targets hidden drain on workplace productivity

Australian firms could reclaim staff time by trimming repetitive admin, with Omniche warning that many AI projects miss the real bottlenecks.

By Mark Tarre • 5 min read • Tue, 25th Aug 2026
Pricefx adds bring-your-own AI to pricing platform
Software-as-a-Service

Pricefx adds bring-your-own AI to pricing platform

Customers can query live pricing data in Microsoft Copilot, Claude or ChatGPT as Pricefx opens its platform to approved enterprise AI assistants.

By Karen Joy Bacudo • 4 min read • Fri, 21st Aug 2026
Kore.ai wins Leader nods in five enterprise AI reviews
Software-as-a-Service

Kore.ai wins Leader nods in five enterprise AI reviews

Enterprise buyers are weighing governance and auditability more heavily as the AI vendor secures top marks across five analyst categories.

By Mark Tarre • 4 min read • Thu, 20th Aug 2026
CloudCoCo launches AI procurement platform for IT buyers
Software-as-a-Service

CloudCoCo launches AI procurement platform for IT buyers

Enterprise IT buyers could cut procurement delays as CloudCoCo rolls out AI tools across a 250,000-product catalogue and invoice processing.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 19th Aug 2026
AI doesn't have a workforce problem, it has a leadership problem
Digital Transformation

AI doesn't have a workforce problem, it has a leadership problem

Only 18% of organisations are turning AI investment into measurable growth, highlighting a leadership gap that may slow adoption across ASEAN.

By Sandeep Sarkar • 5 min read • Wed, 19th Aug 2026
Source Technology names Nette as Director of Innovation
Data Protection

Source Technology names Nette as Director of Innovation

Mid-market customers grappling with AI governance and data risk may gain a more practical partner as Source Technology expands its services.

By Mark Tarre • 4 min read • Wed, 19th Aug 2026
SolarWinds says AI in IT service management hides costs
Software-as-a-Service

SolarWinds says AI in IT service management hides costs

Most IT teams are finding AI in service management costs more in training, data cleanup and upkeep than they expected.

By Sofiah Nichole Salivio • 4 min read • Tue, 18th Aug 2026