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Europe (European) stories

ServiceNow warns of Ireland's 284 million-hour service gap
Customer Relationship Management

ServiceNow warns of Ireland's 284 million-hour service gap

Irish consumers are losing 284 million hours a year to poor service, as weak systems and low empathy leave firms at risk of defections.

By Sean Mitchell • 4 min read • Fri, 3rd Apr 2026
How leadership, people and technology are key for AI adoption across Irish businesses
Network Infrastructure

How leadership, people and technology are key for AI adoption across Irish businesses

Irish firms could miss AI gains unless leaders back clear use cases, staff skills and infrastructure to turn trials into value.

By Mark Hopkins • 5 min read • Thu, 2nd Apr 2026

Global Stories

Europe (European) stories

KPMG says executives see managed services as key to AI
Digital Transformation

KPMG says executives see managed services as key to AI

More than 90 per cent of large-company executives now see outsourced support as vital to scaling agentic AI, a KPMG survey found.

By Shannon Williams • 4 min read • Thu, 9th Apr 2026
Nexxen launches AI-native DSP interface for traders
DevOps

Nexxen launches AI-native DSP interface for traders

Traders will gain automated checks and campaign recommendations as the platform extends AI across planning, activation and reporting.

By Sean Mitchell • 3 min read • Thu, 9th Apr 2026
Accordion buys A5 to deepen Salesforce consultancy
Customer Relationship Management

Accordion buys A5 to deepen Salesforce consultancy

The deal gives private equity clients wider Salesforce support across sales, pricing and revenue systems, plus delivery teams in three regions.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 9th Apr 2026
Koala & Volotea launch travel insurance partnership
Customer Experience

Koala & Volotea launch travel insurance partnership

Volotea’s 11 million annual passengers can now buy automatic cover for delays, lost bags and cancellations across its network.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 9th Apr 2026
Diverging paths: Monzo quits, Revolut hunts US charter
Disaster Recovery

Diverging paths: Monzo quits, Revolut hunts US charter

Monzo's retreat from America will close customer accounts by June, while Revolut is seeking direct access to deposits and loans in the US.

By Karen Joy Bacudo • 5 min read • Wed, 8th Apr 2026
Neara adopts ClickHouse ClickStack for observability
DevOps

Neara adopts ClickHouse ClickStack for observability

It should help Neara's engineers resolve incidents more than 50% faster as the utility software company handles seven terabytes of data a month.

By Mark Tarre • 4 min read • Wed, 8th Apr 2026
Acronis launches global MDR service for MSPs world
Data Protection

Acronis launches global MDR service for MSPs world

MSPs can now add 24/7 threat monitoring and incident response without building their own security operations centre, as Acronis goes global.

By Sofiah Nichole Salivio • 3 min read • Wed, 8th Apr 2026
Molex completes Smiths Interconnect deal to widen reach
Space Technologies

Molex completes Smiths Interconnect deal to widen reach

The enlarged group now spans more than 90 plants in 22 countries, giving customers broader support across aerospace, medical and semiconductor markets.

By Kaleah Salmon • 3 min read • Fri, 3rd Apr 2026
Veolia names Richard Kirkman as Northern Europe chief
Clean technologies

Veolia names Richard Kirkman as Northern Europe chief

The environmental services group is reshaping its leadership as Richard Kirkman takes charge of a GBP £4 billion Northern Europe business.

By Sean Mitchell • 3 min read • Fri, 3rd Apr 2026
SIOS maps spring webinars on cloud & SQL resilience
Disaster Recovery

SIOS maps spring webinars on cloud & SQL resilience

Growing demand for downtime protection is driving SIOS to showcase resilience tools for SQL Server and Linux teams across cloud and hybrid estates.

By Kaleah Salmon • 3 min read • Fri, 3rd Apr 2026
Leaseweb expands European cloud campus with new tools
Storage

Leaseweb expands European cloud campus with new tools

The move gives European customers more automated cloud tools as Leaseweb adds autoscaling, load balancing and private-network storage.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 2nd Apr 2026
RugGear joins TCCA in critical communications push
Unified Communications

RugGear joins TCCA in critical communications push

Rugged handset maker RugGear will help shape standards for public safety and first responders as broadband systems replace older radio networks.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 2nd Apr 2026

Stories from Other Regions

Europe (European) stories

Argon & Co promotes four as AI-led transformation shifts
Manufacturing

Argon & Co promotes four as AI-led transformation shifts

Clients want broader, data-led change tied to performance as the consultancy folds AI into manufacturing, procurement and investment work.

By Sean Mitchell • 4 min read • Wed, 8th Apr 2026
VinciWorks named Solid Performer in Fosway digital learning
Software-as-a-Service

VinciWorks named Solid Performer in Fosway digital learning

The ranking gives the compliance training provider a foothold in Europe’s crowded digital learning market as buyers seek adaptable courses and tools.

By Kaleah Salmon • 3 min read • Thu, 2nd Apr 2026
UK firms back AI workloads but doubt cyber recovery
Storage

UK firms back AI workloads but doubt cyber recovery

Despite widespread AI backups, just 39% of UK businesses are fully confident they could recover cloud data after a cyberattack.

By Shannon Williams • 3 min read • Thu, 2nd Apr 2026