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Change Management stories

Karbon launches AI community platform for accountants
Software-as-a-Service

Karbon launches AI community platform for accountants

Many firms still lack AI training, even as 85% of accountants say they are excited about it, prompting a new peer forum from Karbon.

By Karen Joy Bacudo • 4 min read • This month
OpenAI and PwC build finance AI agents for CFO teams
Data Analytics

OpenAI and PwC build finance AI agents for CFO teams

The move could cut repetitive work in finance teams while giving Chief Financial Officers tighter control over AI spending and risk.

By Mark Tarre • 3 min read • This month
ECI names Adam Sklader industry president for manufacturing
Customer Relationship Management

ECI names Adam Sklader industry president for manufacturing

Manufacturers could gain tighter software integration and AI-driven oversight as ECI expands its North American and Australian portfolio.

By Mark Tarre • 4 min read • This month
Harvey launches 500 legal AI agents & builder tool
Robotic Process Automation

Harvey launches 500 legal AI agents & builder tool

Law firms can now automate more routine work as the platform adds off-the-shelf tools and customisation for specialist legal workflows.

By Sean Mitchell • 4 min read • This month
Gartner: AI layoffs do not improve returns on investment
Digital Transformation

Gartner: AI layoffs do not improve returns on investment

Higher AI returns appear to hinge on redesigning jobs and skills, as Gartner found layoffs alone did not boost investment performance.

By Joseph Gabriel Lagonsin • 4 min read • This month
New Relic launches AI knowledge layer for IT incidents
Software-as-a-Service

New Relic launches AI knowledge layer for IT incidents

It aims to cut outage investigation time for engineers by combining live telemetry with incident history, changes and service context.

By Joseph Gabriel Lagonsin • 4 min read • This month
Causal Dynamics Lab launches Cielara Code for AI coding
DevOps

Causal Dynamics Lab launches Cielara Code for AI coding

It aims to cut wasted search time for coding agents after tests found most of their work was reading files rather than editing code.

By Sofiah Nichole Salivio • 5 min read • This month
Enterprise AI ambitions outpace readiness, survey finds
Data Protection

Enterprise AI ambitions outpace readiness, survey finds

Despite near-universal enthusiasm, only 27% of organisations say their data and workflows are connected enough to support AI success.

By Sofiah Nichole Salivio • 4 min read • This month
Rippling adds Splashtop remote access for IT teams
Digital Transformation

Rippling adds Splashtop remote access for IT teams

IT teams can now open and record remote desktop sessions from Rippling, tying support actions to device records and policies.

By Joseph Gabriel Lagonsin • 4 min read • This month
SS&C Blue Prism launches WorkHQ for governed AI agents
Manufacturing

SS&C Blue Prism launches WorkHQ for governed AI agents

Governance concerns are pushing regulated firms to demand audit trails and human oversight as AI agents move into live operations.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Change Management stories

AI makes public sector IT jobs more demanding, survey finds
Data Analytics

AI makes public sector IT jobs more demanding, survey finds

More than half of public sector IT staff say artificial intelligence has added work, as fragmented systems and policy gaps complicate adoption.

By Sofiah Nichole Salivio • 3 min read • This month
Europe firms in dark over AI cyberattacks, ISACA finds
Data Protection

Europe firms in dark over AI cyberattacks, ISACA finds

A lack of visibility is leaving many European organisations unable to tell whether AI-powered attacks have already breached their systems.

By Sofiah Nichole Salivio • 4 min read • This month
Most UK payments firms miss FCA safeguarding rules
Fintech

Most UK payments firms miss FCA safeguarding rules

A survey shows only 13% of FCA-regulated payments firms are doing daily reconciliations, leaving many exposed to the new safeguarding regime.

By Karen Joy Bacudo • 4 min read • This month
FMG goes live with Workday HCM for core people systems
Data Analytics

FMG goes live with Workday HCM for core people systems

Staff at FMG can now update leave and pay details in one place after the insurer replaced legacy HR systems with Workday.

By Karen Joy Bacudo • 3 min read • This month
Cloudwerx appoints Harsh Mishra to lead SA market expansion
Digital Transformation

Cloudwerx appoints Harsh Mishra to lead SA market expansion

Cloudwerx is chasing demand from defence, energy and government clients as it opens in Adelaide and broadens its national transformation team.

By Mark Tarre • 4 min read • This month
Harmon cuts onboarding time 70% with Avetta overhaul
Digital Transformation

Harmon cuts onboarding time 70% with Avetta overhaul

The overhaul helped the mining freight operator win bigger contracts, as manual compliance gaps had been slowing growth and exposing safety risks.

By Sean Mitchell • 4 min read • This month
Australia privacy week urges better complaint handling
Data Protection

Australia privacy week urges better complaint handling

Only 9% of complainants were satisfied as Australia’s privacy regulator said poor resolution is eroding public trust in data handlers.

By Mark Tarre • 4 min read • This month
ACAM launches AI programme for not-for-profit sector
Data Protection

ACAM launches AI programme for not-for-profit sector

Charities are being urged to move beyond AI trial use as a new four-week course tackles governance, ethics and practical deployment.

By Mark Tarre • 4 min read • This month