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Process automation stories

Boomi names APAC customer innovation award winners
Manufacturing

Boomi names APAC customer innovation award winners

The honours underline rising demand for data and integration tools as utilities, retailers and universities tackle ageing systems and automation pressure.

By Sean Mitchell • 4 min read • This month
Brickworks cuts integration delivery time from 80 days to 12
Software-as-a-Service

Brickworks cuts integration delivery time from 80 days to 12

The overhaul has unlocked trapped procurement data and helped the building products maker set up 18 interfaces in just 12 days.

By Sean Mitchell • 4 min read • This month
HEB Construction automates tender CVs with Boomi AI
Software-as-a-Service

HEB Construction automates tender CVs with Boomi AI

Tender teams at HEB Construction are now saving hours on bids after AI turned scattered staff CVs into reusable, structured data.

By Joseph Gabriel Lagonsin • 4 min read • This month
OneAdvanced launches AI risk platform in Australia
Software-as-a-Service

OneAdvanced launches AI risk platform in Australia

Organisations facing tougher compliance checks in Australia and New Zealand can now swap spreadsheet risk logs for AI-guided assessments and reports.

By Joseph Gabriel Lagonsin • 3 min read • This month
AI, the MSP and the difference between personal and enterprise productivity
Data Protection

AI, the MSP and the difference between personal and enterprise productivity

Faster threat detection and procurement are among the gains as Interactive pushes AI into daily work, while guarding against security and governance risks.

By Donovan Jackson • 6 min read • This month
Only 8% of firms track AI impact, Talent Group says
Data Protection

Only 8% of firms track AI impact, Talent Group says

Despite a surge in workplace use, most firms still cannot show whether AI is paying off, with only 8% tracking impact with clear KPIs.

By Sean Mitchell • 5 min read • Last month
Wipro expands Google Cloud deal for Gemini Enterprise
Digital Transformation

Wipro expands Google Cloud deal for Gemini Enterprise

More than 10,000 Wipro specialists will gain access as the wider partnership aims to move Google Cloud's AI from pilots into daily enterprise workflows.

By Sofiah Nichole Salivio • 4 min read • Last month
Nintex unifies automation & AI in platform overhaul
Digital Transformation

Nintex unifies automation & AI in platform overhaul

Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Process automation stories

HEB Construction automates tender CVs with Boomi AI
Digital Transformation

HEB Construction automates tender CVs with Boomi AI

Tender teams at HEB Construction now save hours per bid after AI turned scattered staff records into tailored CVs and bios.

By Sean Mitchell • 4 min read • This month
Emburse launches Spend in Australia for finance teams
Software-as-a-Service

Emburse launches Spend in Australia for finance teams

Finance teams in Australia can now track expenses in real time without swapping cards, as Emburse extends Spend beyond the US.

By Karen Joy Bacudo • 3 min read • This month
Virtualplatform previews AI workflow engine for telcos
Software-as-a-Service

Virtualplatform previews AI workflow engine for telcos

Telcos could cut manual handovers and supplier rebuilds as the software embeds AI into ordering, support and billing workflows.

By Joseph Gabriel Lagonsin • 4 min read • This month
Couch Perry & Wilkes replaces legacy finance system
Software-as-a-Service

Couch Perry & Wilkes replaces legacy finance system

The cloud-based upgrade has cut manual entry and improved reporting for the consultancy's 13 offices, easing growth pressures.

By Karen Joy Bacudo • 4 min read • This month
Australian firms adopt AI faster than governance rules
Document Management

Australian firms adopt AI faster than governance rules

Most firms are using AI without the rules or training to support it, leaving privacy, security and integration risks unchecked.

By Sean Mitchell • 4 min read • This month
AI fraud fears rise as payment scams hit finance teams
Digital Transformation

AI fraud fears rise as payment scams hit finance teams

Finance teams are losing money to payment scams as generative AI makes fake invoices, emails and voice requests harder to spot.

By Joseph Gabriel Lagonsin • 3 min read • Last month
GBG launches Reach to verify AI agents' address data
Software-as-a-Service

GBG launches Reach to verify AI agents' address data

As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.

By Sean Mitchell • 4 min read • Last month
Thinc launches AI service for SMEs as governance looms
Software-as-a-Service

Thinc launches AI service for SMEs as governance looms

Many mid-sized firms are now seeking clearer guidance on where AI fits into everyday workflows as Thinc expands support.

By Joseph Gabriel Lagonsin • 4 min read • Last month
IFS study finds industrial firms turning to AI workers
Robotics

IFS study finds industrial firms turning to AI workers

Rising labour shortages and undocumented know-how are slowing industrial growth, prompting firms to use AI workers for routine tasks instead.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Inde appoints Nish Sudhakaran as AI & data director
Digital Transformation

Inde appoints Nish Sudhakaran as AI & data director

The hire bolsters Inde's push into AI and data services as New Zealand firms grapple with governance and security before deployment.

By Joseph Gabriel Lagonsin • 3 min read • Last month