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UK consumers sceptical of AI's emotional skills in service roles
Customer Experience

UK consumers sceptical of AI's emotional skills in service roles

UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.

By Sean Mitchell • 4 min read • Mon, 19th May 2025
AI impact on APAC cybersecurity teams divides leaders & analysts
Data Protection

AI impact on APAC cybersecurity teams divides leaders & analysts

Research reveals a stark gap in AI's impact on cybersecurity: 71% of APJ executives see gains, yet only 5% of analysts agree, highlighting trust and effectiveness issues.

By Sean Mitchell • 5 min read • Thu, 15th May 2025
UKI IT leaders see AI threats outpacing cloud risks
Hybrid Cloud

UKI IT leaders see AI threats outpacing cloud risks

A new Ekco survey found 59% of UK and Irish IT leaders now view AI-driven cyber threats as a bigger concern than traditional breaches amid rising cloud use.

By Sean Mitchell • 4 min read • Tue, 13th May 2025
UK Digital Twin Centre targets GBP £62 million boost
Digital Transformation

UK Digital Twin Centre targets GBP £62 million boost

The UK Digital Twin Centre has opened in Belfast, aiming to boost the UK economy by GBP £62 million over ten years through cutting-edge digital twin technology.

By Kaleah Salmon • 4 min read • Thu, 8th May 2025
Artificial intelligence a wildcard in electricity demand
Hyperscale

Artificial intelligence a wildcard in electricity demand

AI is driving a 60% rise in data centre electricity demand in Auckland, challenging power supply priorities amid $6 billion planned grid investments.

By Phil Pennington • 5 min read • Wed, 7th May 2025
Ageas deploys LexID to unify customer records and service
Data Analytics

Ageas deploys LexID to unify customer records and service

Ageas adopts LexID for Insurance from LexisNexis to unify data for over 4 million policyholders, aiming to improve underwriting and personalise services.

By Jed Nykolle Harme • 3 min read • Wed, 7th May 2025
Dan Wensley named new CEO to drive global GTIA initiatives
Digital Transformation

Dan Wensley named new CEO to drive global GTIA initiatives

Dan Wensley has been appointed CEO of the Global Technology Industry Association, aiming to boost member growth and global IT community engagement.

By Melvin Hipolito • 3 min read • Wed, 7th May 2025
Asia-Pacific leads global tech talent as AI boosts job market
EduTech

Asia-Pacific leads global tech talent as AI boosts job market

The Asia-Pacific region hosts the world's eight largest tech talent markets, each with over 500,000 tech workers, driven by AI growth and venture capital.

By Sean Mitchell • 3 min read • Tue, 6th May 2025
GAA revamps digital platform with Deltatre's FORGE system
Digital Transformation

GAA revamps digital platform with Deltatre's FORGE system

The GAA has modernised its digital platform with Deltatre's FORGE system, enhancing user experience and engagement across its comprehensive sports content.

By Kaleah Salmon • 3 min read • Tue, 6th May 2025
Junction 4 Pallets & Tracworx unveil real-time solution
Supply Chain

Junction 4 Pallets & Tracworx unveil real-time solution

Junction 4 Pallets and Tracworx launch a digital traceability solution to boost reusable plastic container management, cutting losses and enhancing sustainability.

By Kaleah Salmon • 3 min read • Thu, 1st May 2025
Zellis launches Unstoppable campaign to empower HR & payroll
Partner Programmes

Zellis launches Unstoppable campaign to empower HR & payroll

Zellis launches Unstoppable campaign, highlighting HR and payroll's vital role and AI-driven solutions to boost business resilience in UK and Ireland.

By Jed Nykolle Harme • 3 min read • Wed, 30th Apr 2025
Scalefusion launches in UK & Ireland to bolster cybersecurity
EduTech

Scalefusion launches in UK & Ireland to bolster cybersecurity

Scalefusion has launched in the UK and Ireland, offering unified endpoint management to bolster cyber security amid rising cyberattack risks in the region.

By Catherine Knowles • 3 min read • Mon, 28th Apr 2025
Belfast Distillery adopts new ERP system to boost efficiency
Manufacturing

Belfast Distillery adopts new ERP system to boost efficiency

Belfast Distillery Company adopts Forterro's 123Insight ERP to enhance traceability, streamline operations, and support growth at its historic Belfast whisky site.

By Kaleah Salmon • 3 min read • Mon, 28th Apr 2025
LG Smart TVs introduce Xbox app for cloud gaming in 26 countries
Gaming

LG Smart TVs introduce Xbox app for cloud gaming in 26 countries

LG has launched the Xbox app on Smart TVs in 26 countries, allowing users to stream Xbox games via Xbox Game Pass Ultimate with a compatible controller.

By Sean Mitchell • 4 min read • Thu, 24th Apr 2025
New Zealand to launch national database for ovarian cancer care
Māori

New Zealand to launch national database for ovarian cancer care

Te Aho o Te Kahu is creating a national chemotherapy database to boost ovarian cancer survival rates in New Zealand, following successful Scandinavian models.

By Melania Watson • 5 min read • Wed, 23rd Apr 2025
Lisa Ergun appointed to lead Dell's UK channel PC strategy
Network Infrastructure

Lisa Ergun appointed to lead Dell's UK channel PC strategy

Dell Technologies appoints Lisa Ergun as UK Channel Lead to boost partners amid major PC refresh cycle and AI-focused IT market growth.

By Jed Nykolle Harme • 3 min read • Tue, 22nd Apr 2025
M Group to acquire Telent as growth lifts revenue to GBP £3bn
Network Infrastructure

M Group to acquire Telent as growth lifts revenue to GBP £3bn

M Group to acquire Telent, enhancing digital infrastructure services and expanding sector reach, pending regulatory approval in the UK and Ireland.

By Kaleah Salmon • 3 min read • Tue, 22nd Apr 2025
AMBS modernises digital network with new AI-driven upgrade
EduTech

AMBS modernises digital network with new AI-driven upgrade

Roc Technologies and HPE Aruba Networking have upgraded the network at Alliance Manchester Business School to enhance digital experience and security for users.

By Jed Nykolle Harme • 3 min read • Tue, 22nd Apr 2025
UK urged to modernise R&D tax relief as China races ahead
Physical Security

UK urged to modernise R&D tax relief as China races ahead

China's rise in R&D spending challenges global competition norms, prompting calls for the UK to urgently reform its complex R&D tax relief system to stay competitive.

By Jed Nykolle Harme • 3 min read • Mon, 21st Apr 2025